Exakt · Engaging product surveys

Feedback

Ask specific questions

Start asking customers what they think about your product, features or outcomes.

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Insights

Get actionable feedback

Go into the detail of individual responses to identify what's working and what's not.

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Product

Measure improvements over time

See how your product initiatives increase customer satisfaction to make sure you're working on the right things.

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Hit your revenue goals

Improve retention

Deliver improvement customers just asked for and they'll stay longer.

Decrease churn

Reduce risk of churning to missing, incomplete or underperforming features.

Bring new customers

Market the right features to the right audience using language they speak.

Performance

Receive twice as much insights

Exakt is designed with your customers in mind. It's lightweight and engaging to answer, which leads to higher response rate, more honest feedback and better brand image.
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Exakt response rate

~35%

Industry NPS average

68.2%

“Exakt was invaluable getting feedback on our charts feature. We were really impressed by the response rate and quality of insights.”

Peter Sandtner

CTO at Finviz

Features

Everything you need to get ongoing feedback

Overview dashboard

Customer satisfaction survey

Opportunity scoring survey

Custom questions

Event-based triggers

Usage-based triggers

Frequency settings

White-label survey

Unlimited surveys

Design customization

Above-industry response rate

Unlimited team seats

Email reports

Coming soon

Slack integration

Coming soon

Pricing

Launching with simple, one-tier pricing for everyone.

Grow

Ideal for small to medium businesses

$19/month

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Unlimited active surveys
Unlimited responses included
No charge per additional response

Pricing

Choose plan that works best for your company

Start

Start collecting customers insights

$19/month

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2 active surveys
200 responses included
$0.1 per additional response

Grow

Ideal for small to medium businesses

$99/month

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20 active surveys
1,000 responses included
$0.05 per additional response

Scale

Perfect for high-growth companies

$199/month

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Unlimited surveys
10,000 responses included
$0.01 per additional response

Work in a large organization or have unique needs?
Contact our sales team