Engaging product surveys

Exakt is a simple survey tool that your customers will love to answer.

Trusted by companies from emerging startups to the largest stock screener in the world

Feedback

Ask specific questions

Start asking customers what they think about your product, features or outcomes.

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Insights

Get actionable feedback

Go into the detail of individual responses to identify what's working and what's not.

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Product

Measure improvements over time

See how your product initiatives increase customer satisfaction to make sure you're working on the right things.

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Hit your revenue goals

Improve retention

Deliver improvement customers just asked for and they'll stay longer.

Decrease churn

Reduce risk of churning to missing, incomplete or underperforming features.

Bring new customers

Market the right features to the right audience using language they speak.

Performance

Receive twice as much insights

Exakt is designed with your customers in mind. It's lightweight and engaging to answer, which leads to higher response rate, more honest feedback and better brand image.

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Exakt response rate

~35%

Industry NPS average

68.2%

“Exakt was invaluable getting feedback on our charts feature. We were really impressed by the response rate and quality of insights.”

Peter Sandtner

CTO at Finviz

Features

Everything you need to get ongoing feedback

Overview dashboard
Customer satisfaction survey
Opportunity scoring survey
Custom questions
Event-based triggers
Usage-based triggers
Frequency settings
White-label survey
Unlimited surveys
Design customization
Above-industry response rate
Unlimited team seats
Email reports
Coming soon
Slack integration
Coming soon

Pricing

Launching with simple, one-tier pricing for everyone.

Grow

Ideal for small to medium businesses

$19/month
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  • Unlimited active surveys
  • Unlimited responses included
  • No charge per additional response

Pricing

Choose plan that works best for your company

Start

Start collecting customers insights

$19/month
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  • 2 active surveys
  • 200 responses included
  • $0.1 per additional response

Grow

Ideal for small to medium businesses

$99/month
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  • 20 active surveys
  • 1,000 responses included
  • $0.05 per additional response

Scale

Perfect for high-growth companies

$199/month
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  • Unlimited surveys
  • 10,000 responses included
  • $0.01 per additional response

Work in a large organization or have unique needs?
Contact our sales team